DropIn Terms of Use

Effective date: October 12, 2026

These Terms of Use ("Terms") govern your use of the DropIn mobile app and the website dropin.reecenben.com (together, "DropIn"). DropIn is a product of Reecenben, Inc., a Delaware corporation at 300 Creek View Road, Suite 209, Newark, Delaware 19711, USA ("Reecenben," "we," "us"). By creating an account or using DropIn, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use DropIn.

1. Eligibility

You must be at least 18 years old to use DropIn. By using DropIn, you confirm that you are 18 or older, that you can form a binding contract, that you are not barred from using DropIn under any law, and that you have not been removed from DropIn before. We may ask you to verify your age, and we may close any account we believe belongs to someone under 18.

2. Your account

• Give accurate information and keep it up to date.
• Keep your password secure and do not share your account. You are responsible for activity on your account.
• Use your own identity. Do not create an account for someone else or impersonate anyone.
• Tell us right away at info@reecenben.com if you think someone has accessed your account without permission.

3. How DropIn works

• Go Active broadcasts your location and beacon status to other DropIn users within their chosen radius (1 to 25 miles) until you turn it off. Go Active is optional and off by default.
• Discovery lets you browse active creators and Verified Hotspot studios on a map or grid.
• Messages let you chat directly with other users.
• Bookings let you send studio session requests to studios. Studios marked Instant book can be booked and paid for in the app (see Section 9). Other studios take booking requests in chat, and a request is not a confirmed booking until the studio accepts it.
• Studio search lets you find studios by name, price, rating, opening hours and amenities, and save studios you like.
• Collab board lets you post what you are working on and who you need. Other members can reply, and a reply opens a chat with you. Posts are your content under Sections 5 to 7 and close after 14 days.
• Invites let you share your invite code. See Section 9 for invite credit.

DropIn is a discovery and communication tool. We do not employ, screen, supervise or endorse users or studios, and we are not a party to any meeting, collaboration or agreement between users. For paid bookings we act only as the host's limited payment collection agent, as described in Section 9. A "Verified Hotspot" label means only that the studio completed our verification process at the time it was verified. It is not a guarantee of the studio's quality, safety, pricing or conduct.

4. Your safety

Meeting people you know only from an app carries real risk. You are responsible for your own decisions and interactions. We strongly encourage you to:

• think before you turn on Go Active, and do not use it at your home or any place you do not want others to find you;
• meet for the first time in public places and tell a friend where you are going;
• not share financial information, home addresses or passwords in messages;
• not send money to people you have not met;
• leave any situation that feels unsafe; and
• report and block users who make you uncomfortable, using the report and block tools in the app.

If you are in immediate danger, call 911 or your local emergency number. DropIn is not an emergency service, and we cannot respond to emergencies.

We do not run criminal background checks on users. We may review reports, but we do not monitor all activity and cannot guarantee that every user is who they say they are or will behave safely.

5. Prohibited conduct

You agree not to:

• harass, threaten, stalk, bully, intimidate or abuse anyone, or encourage others to do so;
• use location information from DropIn to follow, locate, surveil or show up uninvited where another user is, or to record or share another user's location outside DropIn;
• turn on Go Active using a location that is not your real location, or use tools to fake or spoof your location;
• impersonate any person or business, or misrepresent your identity, age or affiliation;
• post or send content that is sexually explicit, violent, hateful, discriminatory, defamatory, or that exploits or endangers minors;
• send spam, chain messages, unsolicited advertising or scams, or solicit money from other users;
• offer or request illegal goods or services, or use DropIn for any unlawful purpose;
• upload content you do not have the right to share, or infringe anyone's intellectual property or privacy;
• collect or harvest other users' information, including by scraping, bots or automated means;
• create multiple accounts to evade a block, suspension or ban;
• interfere with DropIn's operation or security, reverse engineer the app, or access DropIn by unauthorized means; or
• help or encourage anyone else to do any of these things.

6. Your content

You keep ownership of the content you post or send on DropIn, such as your profile, photos and messages. You give Reecenben a non-exclusive, worldwide, royalty-free license to host, store, display, transmit and process that content only to operate, secure and improve DropIn. This license ends when you delete the content or your account, except for copies we must keep under our Privacy Policy. You confirm that you have the rights needed to post your content and grant this license.

7. Reports, moderation and enforcement

DropIn has zero tolerance for objectionable content and abusive users. You can report a user or a message, and block a user, from inside the app. We review reports within 24 hours, and we remove content and ban accounts that violate these Terms. We may also review content and accounts that we believe violate these Terms. We may remove content, limit features, suspend or permanently ban an account, and report conduct to law enforcement. We may act without notice when we believe it is necessary to protect users. If you believe we made a mistake, email info@reecenben.com.

8. Copyright and DMCA

We respect the intellectual property rights of others and expect our users to do the same. We respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the "DMCA").

How to send a notice. If you believe that content on DropIn infringes your copyright, send a written notice to our designated copyright agent. Your notice must include:

1. your physical or electronic signature, or the signature of a person authorized to act for the copyright owner;
2. identification of the copyrighted work you claim has been infringed (or, if several works are covered by one notice, a representative list of them);
3. identification of the material you claim is infringing, with enough information for us to find it, such as the profile name, studio listing or a screenshot showing where it appears;
4. your name, mailing address, telephone number and email address;
5. a statement that you have a good faith belief that use of the material in the way you are complaining about is not authorized by the copyright owner, its agent or the law; and
6. a statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act for the owner.

Our designated copyright agent: Copyright Agent, Reecenben, Inc., 9801 Westheimer Road, Suite 300, Houston, Texas 77042, USA. Email: info@reecenben.com. Phone: 925-382-6062. Please use the subject line "DMCA Notice" or "DMCA Counter-Notice." Our agent is registered with the U.S. Copyright Office (registration DMCA-1082802).

What we do. When we receive a notice that meets these requirements, we will remove or disable access to the material quickly and make a reasonable effort to tell the person who posted it, including by sending them a copy of the notice.

Counter-notice. If material you posted was removed or disabled and you believe this happened by mistake or because the material was misidentified, you may send a counter-notice to our copyright agent. Your counter-notice must include:

1. your physical or electronic signature;
2. identification of the material that was removed or disabled, and where it appeared before it was removed;
3. a statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
4. your name, address and telephone number; and
5. a statement that you consent to the jurisdiction of the federal district court for the judicial district where your address is located (or, if your address is outside the United States, any judicial district in which Reecenben, Inc. may be found), and that you will accept service of process from the person who sent the original notice or that person's agent.

When we receive a valid counter-notice, we will send a copy to the person who sent the original notice and tell them that we will restore the material in 10 business days. We will restore the material, or stop disabling access to it, no less than 10 and no more than 14 business days after we receive the counter-notice, unless our copyright agent first receives notice from the original sender that they have filed a court action seeking to stop the infringing activity.

Repeat infringers. We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers. A user who is the subject of more than one valid infringement notice that is not successfully countered may have their account suspended or permanently closed. We may also remove content or limit an account after a single notice where we think it is appropriate.

False claims. Under 17 U.S.C. § 512(f), anyone who knowingly makes a material misrepresentation that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees. Please make sure your notice or counter-notice is accurate before you send it.

9. Beta program

DropIn is currently offered as a beta. Beta features may be incomplete, may change or be removed, and may contain errors. Beta builds are distributed through Apple TestFlight and Google Play testing programs, and your use of them is also subject to Apple's and Google's terms. Do not rely on beta features for anything critical.

10. Payments, bookings and DropIn Pro

Paid studio bookings. Studios marked Instant book can be booked and paid for in the app. You pay the host's hourly rate, any add-ons you choose that the host offers (for example an engineer or mixing), and a DropIn service fee, all shown before you pay. The service fee is currently 10% of the studio time and add-ons, or 5% for DropIn Pro members. Payments are processed by Stripe. Hosts receive payouts through Stripe Connect and must accept the Stripe Connected Account Agreement. Reecenben acts as the host's limited payment collection agent, so once you pay through DropIn, your payment obligation to the host is satisfied.

Cancellations and refunds. Guests can cancel up to 24 hours before the start time for a full refund, including the service fee. Cancellations less than 24 hours before the start time, and no-shows, are not refunded. If the host cancels, the guest gets a full refund. If a studio is materially not as described or not available, email info@reecenben.com within 48 hours after the scheduled start and we will review it and may issue a refund. Refunds go back to the original payment method and can take 5 to 10 business days to appear.

Hosts. Hosts set their own rates and are responsible for their studio, its safety and condition, any add-ons they sell, keeping their opening hours and blocked times accurate, their own taxes, and any licenses or permits they need. Hosts must honor confirmed bookings and provide the add-ons that were paid for. We may hold, reverse or refuse payouts connected to fraud, chargebacks or violations of these Terms.

DropIn Pro. DropIn Pro is an optional subscription, billed monthly or yearly at the price shown before you buy. Pro benefits currently include a lower booking service fee, Featured placement for studios you host, seeing who viewed your profile and more open collab posts. We may change Pro benefits, and we will tell you about changes that reduce them. It renews automatically at the end of each period until you cancel. You can cancel any time in the app (Profile, then DropIn Pro, then Manage or cancel). You keep Pro until the end of the period you already paid for, and we do not refund partial periods except where the law requires. We will tell you before a price change applies to you.

Invite credit. When someone creates an account with your invite code (they can add it within 14 days of signing up) and then makes their first paid booking, or receives their first paid booking as a host, you each get booking credit in the amount shown in the app (currently $10). Credit only pays the DropIn service fee on future bookings. It has no cash value, cannot be transferred or sold, and is returned to you if a booking it was used on is refunded. We may cancel credit gained through fraud, self-referral, duplicate or fake accounts or other abuse, and we may change or end the invite program for future invites at any time.

Taxes. Prices may not include taxes, which are added where required.

11. App stores

If you downloaded DropIn from the Apple App Store or Google Play, these Terms are between you and Reecenben only, not Apple or Google. Apple and Google have no responsibility for DropIn or its content, and no obligation to provide support. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.

12. Ending your account

You may delete your account at any time from the app or by email, as explained on our Account Deletion page. We may suspend or close your account if you violate these Terms, if required by law, or if we stop offering DropIn. Sections 4, 6 (for copies we must keep), and 13 through 17 survive after your account ends.

13. Disclaimer of warranties

DropIn is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not promise that DropIn will be uninterrupted, error-free or secure, that location information will be accurate, or that any user or studio is safe, honest or qualified.

14. Limitation of liability

To the fullest extent the law allows, Reecenben and its officers, directors, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, or for any damages arising from your interactions or meetings with other users, whether online or in person. Our total liability for any claim relating to DropIn is limited to the greater of the amount you paid us in the 12 months before the claim or one hundred U.S. dollars ($100). Some places do not allow these limits, so they may not apply to you in full.

15. Indemnity

You will defend and hold Reecenben harmless from claims by third parties arising from your content, your conduct on or off DropIn, your interactions with other users, or your breach of these Terms.

16. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Any dispute relating to these Terms or DropIn will be brought only in the state or federal courts located in New Castle County, Delaware, and you consent to the jurisdiction of those courts.

17. General

We may update these Terms. If a change is material, we will notify you in the app or by email before it takes effect. Your continued use after the effective date means you accept the change. If any part of these Terms is unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver. You may not transfer your account or these Terms. These Terms and our Privacy Policy are the entire agreement between you and us about DropIn.

18. Contact

Reecenben, Inc., Attn: DropIn
300 Creek View Road, Suite 209, Newark, Delaware 19711, USA
info@reecenben.com